Reviews

What our customers say about us

Firmager Funeral Service prides itself on the service that we offer so we are always happy to receive feedback and independent reviews provided by families we have worked with. Here are a few recent reviews and comments our families have left us.

If you would like to provide feedback please don’t hesitate to get in touch.

Rated 5.0 / 5 based on 48 reviews. Collected from Google, Much Loved, and Other sources.

Google

Colin Greenwood

We used Firmager services for my mother's funeral recently. Well impressed by the professionalism and care given to every aspect of the day. Good organisation and great respect for the bereaved making the event almost a pleasure.

Google

David g

Helen took great care of us from start to finish she made the whole process a lot easier. Everything from the one off coffin design to me requesting a 4th limo one hour before the funeral, which to my surprise she made happen. With the

Google

Jane

Such professionalism, I would not hesitate to recommend.

Google

David Leek

We used firmager for my mum recently and have to say there professionalism is second to none the care they give is fantastic. No detail is to much for them and they can help with so much like the flowers and even a person to

Google

Lisa Ratcliff

A truthful funeral establishment. Everything explained. Special thanks to Alan who was so helpful. Also, Helen, Heidi and Matthew and all the staff who were kind, considerate and professional. Firmager's is the place to choose for complete care of your loved ones. Thank you from

Google

Kev Reddecliffe

Thank you so much to Helen, Ashley and the team for helping us give our lovely Mum Joan Reddecliffe a really special send off, even during difficult circumstances trying to deal with a difficult family member determined to try to disrupt our plans and act

Google

Honorary Secretary

Helen and the team made a very difficult time much easier for us all. From first contact to collection of ashes and belongings they were truly supportive, kind and generous in their attention to every detail. Thank you all.

Google

Anna Bowman

We just wanted to send a message to say thank you for everything that each member of Earls did to help and support our family, with Linda’s funeral. All aspects have been superb and the care, kindness, support and sensitivity that has been given to

Much Loved

Peter Firth

I have been involved with Firmager's New Romney professionally since 2004. My recent personal assistance by them when my son who died was ''looked after' was exceptional especial thanks to Helen and Trevor in this connection. Rev Peter Firth

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