About Us

Ashley joined Firmager Funeral Service in October 2018 as a Funeral Director and says he enjoys helping families in their time of need.
Ashley is a car enthusiast and can be found body building and weight lifting in his spare time.

Helen joined Firmager Funeral Service in 2004 as a Senior Funeral Arranger, having previously worked in catering, property and on the family farm.
She says “I have the most rewarding job in the world. Helping families at their darkest times and helping them turn a corner is so fulfilling. The most rewarding thing is putting a smile back on a broken face.”
Helen is currently chairperson of the St. Mary in the Marsh Project Fund which aims to raise money for a new village hall and has previously served as a local PCC.
She has also a strong involvement with the local football scene, supporting her son who is a member of Hythe Town.
In her spare time she likes to support local causes, walk with her husband and dogs, mastif cross Dougie and Spiros, a rescue from Cyprus.

Trevor joined Firmager Funeral Service in January 2019 as a Funeral Funeral Service Operative, having previously worked as an IT Consultant.
He says he enjoys working with a such a friendly and caring team and was recently awarded ‘Funeral Service Operative of the Year’ for the East Kent area.
In his spare time he volunteers for the Coastguard and likes going to the cinema, classic cars and walking his dog, Buster.

Phil joined Firmager Funeral Service in 2020 after previously working as a Police Officer. Phil enjoys working at Firmager Funeral Service and being part of the team.

Phil enjoys reading, watching sports, traveling, medal collecting and learning about military history.

Mark joined in 2026, having previously worked for a variety of other jobs such as a Crown Court usher, bus driver and with the Kent police. He likes that everyday is different and enjoys providing care for the deceased and their loved ones. In his spare time, Mark enjoys playing drums and has been in a number of bands over the years, having even performed twice at the Royal Albert Hall.

Pip joined in April 2025, coming from a 32 year long career as a Police Officer in Kent. He also previously worked as a Border Force Officer. He most enjoys caring for the deceased, as they ae just as important as the living, having loved ones and family that miss them and deserve to know they are being treated with respect and courtesy. In his spare time, Pip enjoys photography. During his time with the police force, a great achievement was creating a bilingual crime report.

Andy joined in 2026, having retired as a civil servant and previously working in the British Army. He enjoys providing a high level of service and helping people through one of the most difficult times in their lives. In his spare time, Andy enjoys tinkering in his shed, restoring things to working condition, singing (sometimes in Welsh!) and volunteering at Riding For The Disabled. He is very happy to return, live and work amongst the amazing people who call the remote beautiful Romney Marsh home.

Richie joined in December 2024, having previously been the director of his own limited company. He also worked on Network Rail engineering project. He mot enjoys the people he works with day to day and having the privilege of helping families take their loved ones on their final journey. In his spare time, Richie enjoys playing golf, pool and has three dogs. He also rides a Harley motorcycle.

Colin, known to everyone as Snowy – a name given to him during his long military career, joined Firmager Funeral Service 1 year ago, when he moved to Kent from London.

He had previously been working in the Funeral Industry in South London and it was something he wanted to continue to do in his new home. “The best thing you can do
For someone on their last journey, is to take them with honour and dignity” . Snowy also conducts funerals as and when required and is hoping to develop this part of his career in the future.

Snowy loves motorbikes and fishing but spends most of his spare time supporting the Military Wall – a tribute to The Fallen from The Falkland Islands, Afghanistan and The Gulf Wars. He is also a keen, active member of The Royal British Legion.